1Office - Channelplay's Process Operating System

Our comprehensive digital operating system drives efficiency across all departments, enabling us to manage thousands of employees seamlessly with AI-driven automation and real-time insights.

100% Digital Processes
Real-time KPI Tracking
AI-Powered Decision Making

What is 1Office?

The digital backbone that drives our operational excellence

1Office is our comprehensive operating system that digitizes and automates all internal processes and functions across Channelplay. Built on core principles of digital transformation, process compliance, and stakeholder visibility, 1Office enables us to:

  • Complete Digitization: All processes are digitized to minimize manual overhead and maximize efficiency
  • KPI-Driven Optimization: Process compliance and timeliness are continuously measured and optimized
  • 360° Visibility: Stakeholders get comprehensive, real-time views of all relevant parameters without any overhead
🎯

Process Excellence

Every workflow is optimized for maximum efficiency

📈

Data-Driven

Make informed decisions with real-time insights

🔗

Fully Integrated

Seamless connection across all business functions

Our Comprehensive Feature Suite

How we manage operations across Channelplay with precision and scale

🎯 Talent Acquisition & Onboarding

🤖

AI-Powered Recruitment

  • Standardized job descriptions and manpower budgets
  • Automated publishing to job portals and third-party websites
  • AI algorithm matches existing candidates to new positions
  • Smart notifications via push and WhatsApp
  • AI-enabled screening with custom questions
  • Call recording and transcription for objective decisions
📱

Channelplay Jobs App

  • Job2Candidate matching algorithm
  • Shows only high-confidence matches
  • Reduces unsuccessful applications
  • Financially incentivized referral system
  • Continuous ecosystem engagement
📋

Digital Onboarding

  • 100% paperless document collection
  • Government database verification via APIs
  • Effortless onboarding at scale
  • Zero physical touchpoints required

💼 HR Core Systems

📅

Leave & Attendance Management

  • Multiple attendance capture methods (biometric, app, integrations)
  • Geo-location and timestamp tracking
  • Flexible leave policies by country, role, client
  • Approval workflows via mobile app
  • Integration with payroll for accurate calculations
💰

Advanced Payroll System

  • Handles any salary structure complexity
  • Full compliance with government norms
  • Statutory deductions and TDS processing
  • Incentives and deductions management
  • Digital payslips and tax slips via app
🏢

Central HRIS

  • Complete employee lifecycle management
  • Employment letter generation
  • Streamlined exit processes
  • Comprehensive employee database

🛎️ Employee Services

🎫

Support Request Management

  • Expense reimbursement workflows
  • Travel request processing
  • Uniform and ID card requests
  • Asset requests with approval chains
  • Integrated approval workflows
🤖

AI-Enabled Help Desk

  • Instant answers to policy questions
  • Process clarifications via AI chat
  • Reduces human support overhead
  • 24/7 availability for employees

Task Management

  • Project planning and task assignment
  • Recurring task automation
  • Timely completion tracking
  • Performance KPI integration
  • Team collaboration tools

⚙️ Operations Management

💻

Asset Management

  • Multi-warehouse inventory tracking
  • Employee asset assignment
  • Forward and reverse logistics
  • Minimal leakage with full accountability
  • Mobile phones and laptop management
📊

KPI Management

  • SMART KPI repository
  • Monthly/quarterly goal setting
  • Integrated knowledge management
  • Transparent performance measurement
  • Data-driven personnel decisions
💼

Project Finance Management

  • Revenue and cost workflow processing
  • Profit/cost center assignment
  • Real-time financial visibility
  • Multi-level profitability analysis
  • Integrated with accounting systems

Experience the Channelplay Jobs App

Our innovative mobile platform connects thousands of candidates with opportunities across India. With AI-powered matching and one-click applications, finding the right talent has never been easier.

🎯 Smart Job Matching
💰 Referral Rewards
One-Click Apply

AI-Powered Innovation at Channelplay

How we leverage artificial intelligence to enhance our operations

🎯

Smart Candidate Matching

Our AI algorithm analyzes candidate profiles and job requirements to ensure high-probability matches, reducing wasted effort and improving our hiring success rates at Channelplay.

🎙️

Intelligent Screening

Our AI-powered screening creates customized questions based on candidate gaps, with automated transcription and analysis enabling objective hiring decisions across our teams.

💬

24/7 AI Help Desk

Our employees get instant answers to policy questions and process clarifications through the AI chat system, reducing support overhead by over 70% at Channelplay.

📈

Predictive Analytics

Our machine learning algorithms analyze patterns across Channelplay operations to predict trends, optimize processes, and provide actionable insights that drive strategic decisions.

Transforming Channelplay

Complete Digitization

100% paperless processes with zero manual overhead

📊

Real-time Visibility

Instant access to all metrics and KPIs across the organization

🔒

Full Compliance

Automated compliance with all regulatory requirements

🚀

Scalable Operations

Handle thousands of employees without additional overhead

🤖

AI-Driven Efficiency

Smart automation reduces manual effort by up to 80%

💡

Integrated Ecosystem

Seamless connection between all business functions

Our Proven Impact

1000s
Employees Onboarded Monthly
80%
Reduction in Manual Effort
100%
Process Compliance
24/7
AI Support Availability